The staff provided exceptional service, making my stay feel welcoming and personalized.

The steep incline leading to the hotel can be particularly challenging for those with mobility issues.

Exceptional breakfast with attentive dietary considerations.

great location but some challenges to reach

The staff were exceptional, welcoming, and truly cared about guests' needs, making my stay feel warm and personal. The kitchenette in my room was incredibly convenient for quick snacks, and the free coffee and tea in the lobby were always available, perfect for my early mornings. I loved the city view from my balcony, offering a charming glimpse of the bustling streets below.

The slope to get to the hotel can be a bit challenging, especially if you're carrying luggage.

Here's my take on it

A delightful experience! The staff were young, enthusiastic, and extremely helpful. Our family enjoyed a spacious room with a stunning terrace view. The breakfast served was delicious and filled with energy for our daily adventures. A top-notch stay in a conveniently located area near Taksim Square and other attractions.

this hotel was a disappointment, honestly. i almost loved the friendly staff, but after finding a hair in my breakfast, i couldn’t overlook the terrible hygiene. also, the beds are painfully narrow. i woudl ve been much happier with a complimentary upgrade for all this inconvenience but i didn’t even get that! so sad.

Everything! Exceptional staff service, pristine cleanliness, cozy ambiance!

The breakfast spread was truly impressive, with tasty omelettes and a gorgeous city view from my room on the seventh floor. Plus, I enjoyed some relaxing foot massages at the spa, which were just what I needed after a long day. The only minor hiccup was that I wished there were a few more outlets to charge devices, but no big deal—I'll definitely return! 😊

Had a fantastic time with friends! The staff were super helpful, especially Emil who saved the day by providing items we forgot. We visited Taksim Square and Dolmabahçe Palace, both just a short walk away. Breakfast was filling, so no need for lunch after. Highly recommend it!

The slope to get to the hotel can be a bit challenging, especially if you're carrying luggage.

great stay but some minor inconveniences

The breakfast had a delightful variety that prepared me well for the day ahead. The staff went above and beyond by organizing a cab for my early departure and even prepared a selection of food for me to take. The clean rooms offered a cozy environment, and I particularly loved the charming city view from my room.

The slope to get to the hotel can be a bit challenging especially with luggage.

Wi-Fi was great, loved the 24-hour reception and coffee shop. Luggage storage could improve.

We enjoyed our stay with spacious rooms and stunning views. The breakfast was outstanding—especially those omelets! The staff, particularly Onder and Mehmet, made our family feel welcome, and my kids loved the special tea provided by the nice guy with glasses.

For dads, it would be great if there were more kid-friendly amenities.

The hotel is close to the underground and Taksim Square, allowing easy access to explore the area despite the crowds. The cleanliness standards are exceptional, and the helpful communication from the staff makes it a welcoming atmosphere.

The elevator can have its limitations during busy hours, which may lead to longer wait times.